Useful Links

Aged Care In-Home Forum Australia

The AGED CARE AT HOME FORUM AUSTRALIA has been initiated by a group of recipients of in home aged care services, who believe with unwavering determination that open, honest and transparent conversations between all Aged Care At Home stakeholders is crucial to build a much better and more sustainable aged care system in Australia for current and future generations of seniors.


Sample Legal Documents, Home Care

Sample Legals Documents - Enduring Power of Attorney, Wills, Advance Care Directives & More

Free Sample Legal Documents including Enduring Power of Attorneys, Enduring Guardianships, Emergency Care Plans, Advanced Care Directives, Statutory Declarations, Wills and Testaments, and many more


Find a Home Care Provider in Australia

Use the Online Search Form to find an Aged Care/Home Care Provider in Australia


Lodge a Home Care complaint with Aged Care Quality and Safety Commission

Online complaint form if you would like to make a complaint about the service provided by your Home Care Provider.


OPAN - Older Persons Advocacy Network

We help older people understand and exercise their aged care rights, seek aged care services that suit their individual needs and find solutions to issues they may be experiencing with their aged care provider.


Read the Final Report of the Royal Commission into Aged Care Quality and Safety

In their Final Report, the Royal Commissioners make 148 wide-ranging recommendations for the fundamental reform of the aged care system.


Services to help you at home | Department of Veterans' Affairs

Services to help Veterans’ at home. There are a number of services available to help you to stay independent in your own home.


ask-ned-assistive-equipment-homecare

Australia's National Assistive Equipment Database

NED has humble beginnings as a hand-written catalogue of equipment over 40 years ago. Through the efforts of Independent Living Centres across Australia, NED has grown to become Australia’s largest assistive technology database with over 20,000 products.


Home Modification Resources

The Home Modification Information Clearinghouse (HMinfo) is a Commonwealth Government funded information service that helps people make informed choices about modifications to their home aimed at improving safety, ease of access and comfort for older people and people with disability.


Carer Gateway

As a carer, you help the person you care for with many activities in and around the home. Understanding what you need to do and what help you can get can make your life easier.


Charter of Aged Care Rights (information for providers)

All approved providers are required to comply with the Aged Care Quality Standards (Quality Standards) which provide a framework for the core requirements of quality and safety in services. 

The Charter of Aged Care Rights (Charter) is a commitment by providers to uphold the Quality Standards through the Charter’s consumer rights. These rights apply to all aged care consumers, regardless of the type of care and services they receive. 

The Charter helps consumers, families, carers and representatives understand what they should expect from providers.  


Transferring Home Care Packages services

Find out the steps to transfer Home Care Package services from one approved provider to another. You need to do things like check for outstanding claims or refunds, make sure an outlet has been set up to receive referrals for the continuing service, and complete an application form.


About the Home Care Packages Program

This program provides support to older people with complex needs to help them stay at home. Approved aged care service providers work with care recipients to plan, organise and deliver Home Care Packages.


My Aged Care - Home Care Packages

Home Care Packages (HCP) are one of the ways that older Australians can access affordable care services to get some help at home. They are designed for those with more complex care needs that go beyond what the Commonwealth Home Support Programme can provide.


The new Support at Home Program Overview – Summary for senior Australians, their family and carers - starts July 2023

The new Support at Home Program starts July 2023. The new program will support senior Australians to remain independent and in their own homes for longer.

Support at Home will reform the delivery of in-home aged care. This includes assessment, provider funding, and regulation of the market. Support at Home will put a greater focus on reablement and restorative care. It will provide more clarity to senior Australians and providers with individualised support plans and clear service inclusions.