Can I switch Home Care Providers if I am not happy with mine?

Yes you can.

On the 27th of February 2017, the Government funding for each Elder’s Home Care Package became truly ‘Consumer Directed Care (CDC)’ because Elders and their families or Enduring Guardians received the power to transfer their Government funding away from their Current Approved Provider who:

    • doesn’t provide quality Caregivers, Live in Carers and Nurses;

    • doesn’t answer the phone;

    • doesn’t listen;

    • doesn’t provide good service;

    • doesn’t provide fair value or enough hours of in home care and support to transfer to a New Breed of Approved Provider who does… like Daughterly Care Community Services.

    • Makes lots of administration errors that eat up your Home Care Package funds incorrectly.